Installation & Configuration of Expressway C & Expressway E – MRA

I never worked on Expressway E and Expressway C in real time and hence I decided to setup it in lab.  To setup it up, i had to create many virtual machines for Expressway C and Expressway E to work. Below are the details :

Created Virtual Machines in Lab:

• Expressway C – Virtual Machine
• Expressway E – Virtual Machine
• Cisco Unified Communications Manager (CUCM) – Virtual Machine
• Cisco Unified Presence Server (CUPS) – Virtual Machine
• Global DNS – Virtual Machine
• Internal DNS – Virtual Machine
• Certificate Authority – Virtual Machine
• Jabber Machine (External) – Virtual Machine
• Jabber Machine (Internal) – Virtual Machine
• ISP – Router

To start with the installation, i collected the following software beforehand and then started the installation.

Installation of the following Applications:

• CUCM ISO – On CUCM Virtual Machine
• CUPS ISO – On CUPS Virtual Machine
• Windows 2012 Server ISO – On Global DNS, Internal DNS and Certificate Authority
• Windows 7 ISO – On Jabber Internal Machine and External Machine
• Expressway/VCS OVF on Expressway C and Express E Virtual Machine

Licenses for Expressway C and Expressway E

For Expressway E: I had the following licenses beforehand.

• Expressway Series
• H323-SIP Interworking Gateway
• 1800 TURN Relays
• Traversal Server
• 5 Traversal Calls
• Advanced Networking

For Expressway C: I had the following licenses beforehand.

• Expressway Series
• H323-SIP Interworking Gateway
• 10 Non-traversal Calls

Installation & Configuration of Cisco Unified Communications Manager & Cisco Unified Presence Server.

I started installation of CUCM and CUPS on the Virtual Machine using the regular installation process. Then I completed basic configuration like creating users, phones etc. Then I integrated CUCM and CUPS – Please follow the link “Step by Step Cisco IM & Presence Configuration”

Installation of Windows 2012 on DNS Servers (Global and Internal).

I started installation of Windows 2012 Server on Global DNS and Internal DNS. Post Installation, i added DNS Roles in both the Servers. I created the following SRV Records on the following machines.

Global DNS – SRV Configuration

Avinash Karnani

I am working in an IT company and having 10+ years of experience into Cisco IP Telephony and Contact Center. I have worked on products like CUCM, CUC, UCCX, CME/CUE, IM&P, Voice Gateways, VG224, Gatekeepers, Attendant Console, Expressway, Mediasense, Asterisk, Microsoft Teams, Zoom etc. I am not an expert but i keep exploring whenever and wherever i can and share whatever i know. You can visit my LinkedIn profile by clicking on the icon below.

“Everyone you will ever meet knows something you don’t.” ― Bill Nye