Login to Cisco IP Phone remotely without knowing user’s PIN

In this article, we will learn how to login to Cisco IP Phone remotely without knowing user’s PIN. I have created a python script to do this activity. The script comes very handy and easy to use. This is very helpful when you have cluster migration or site migration or a new site build. You can remotely get the users logged into their IP Phone which will save a huge amount of time.

To perform the login, there are three files associated.

1. EMLoginWithoutPIN.py – The EMLoginWithoutPIN.py file is actually the heart which contains all the program. All you need to do is modify the appEmProxyUser in the script. This
2. Data.csv – This file contains all the data related to the users. You need to feed in the IP Address of the CUCM, Mac-Address of the user’s device and user’s CUCM user id.
3. result.csv – This file will contain results once you execute the script, the results file will tell you whether the user was logged in or not.

Creating a Application User in CUCM

• Login to CUCM
• Navigate to User Management > Application User > Add New
• Add the Application user name as “emlogin“
• Create a Password
• Permission Information > Click on Add to access control group
• Add “Standard EM Authentication Proxy Rights” rights to the group
• Click on Save

Modifying the data.csv

• Make sure that the headers are not modified in the data.csv file
• Enter the IP Address of the Call Manager in Column A starting from 2nd Row in A Column.
• Enter the Mac Address of the IP Phone in Column C starting from 2nd Row in B Column. Make sure you prefix SEP in the mac-address.
• Enter the User ID of the user whom you want to get logged into the IP Phone starting from 2nd Row in C Column
• Keep entering the details row wise without keeping any blank rows.
• Save the file

Here is the Python script

###################################################
###################################################
## This python script is created by UC Collabing ##
###################################################
###################################################
from pydoc import resolve
from urllib import response
import requests
import pandas as pd
import re
import getpass
import xml.etree.ElementTree as ET

df = pd.read_csv('data.csv')

ipAddress = df['IP_Address']
deviceName = df['Device_Name']
userID = df['UserID']

f = open("result.csv", "w+")
f.write("IP_Address, Device_Name, UserID, Status")
f.write("\n")
f.close()

##############################
appEmProxyUser = "emlogin"   
##############################

appPw = getpass.getpass(prompt="Enter the EM Proxy User password: ") 


for ipAddress, deviceName, userID, in zip(ipAddress, deviceName, userID):
    result = []
    uri = "http://" + ipAddress + ":8080/emservice/EMServiceServlet"
    headers = {"Content-Type": "application/x-www-form-urlencoded"}

    param = """<request>
                <appInfo>
        			<appID>"""+appEmProxyUser+"""</appID>
                	<appCertificate>"""+appPw+"""</appCertificate>
                </appInfo>
                <login>
                    <deviceName>"""+deviceName+"""</deviceName>
                    <userID>"""+str(userID)+"""</userID>
                </login>
            </request>"""

    r = requests.post(uri, data={"xml":param},headers=headers)
    XMLDoc=ET.fromstring(r.content)
    try:
        resPattern=XMLDoc.find(".//error").text
        #resPattern = resPattern.splitlines()
        resPattern = resPattern.rstrip("\n")
        #print(ET.tostring(XMLDoc, encoding='utf8').decode('utf8'))
        print(resPattern)
        
    except: 
        resPattern=XMLDoc.find(".//success").text
        #resPattern = resPattern.splitlines()
        #resPattern = resPattern.rstrip("\n")
        #print(ET.tostring(XMLDoc, encoding='utf8').decode('utf8'))
        resPattern = "Success"
        print(resPattern)

    result.append([ipAddress, deviceName, userID, resPattern])

    for i in result:
        i = ", ".join('%s' %id for id in i)      
        f = open("result.csv", "a")
        f.write(i)
        f.write("\n")
        f.close()

Reading the results.csv

• Open the results.csv file
• This will give you the results of the execution you made.
• The results will appear in column D.

Here is the YouTube demo video.

Avinash Karnani

I am working in an IT company and having 10+ years of experience into Cisco IP Telephony and Contact Center. I have worked on products like CUCM, CUC, UCCX, CME/CUE, IM&P, Voice Gateways, VG224, Gatekeepers, Attendant Console, Expressway, Mediasense, Asterisk, Microsoft Teams, Zoom etc. I am not an expert but i keep exploring whenever and wherever i can and share whatever i know. You can visit my LinkedIn profile by clicking on the icon below.

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